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Advans’ goal is to create value and impact for our clients, primarily entrepreneurs, and farmers, by helping them grow their businesses, strengthen their resilience and financial health, and improve their living conditions.
To ensure that our services generate positive results and contribute to a brighter, greener, and more equitable future, Advans has defined five social goals aligned with the United Nations Sustainable Development Goals(SDGs).
Advans aims to lead projects around these social objectives to ensure that our services are developed and deployed in line with the needs of our customers and the context of our evolving markets.
We believe that by constantly seeking to improve our environmental and social practices, we can ensure that we remain a responsible player in the financial inclusion industry.
Evaluating the impact of our actions on customers’ activity and standard of living is essential to our mission. This is why we regularly measure their level of satisfaction, their progress, and our ability to meet their needs, using internal data and recognized methodologies, such as the 60 Decibels Index. These studies also allow us to identify areas for improvement and ensure that our services are provided transparently and responsibly.
Advans is committed to facilitating the financial inclusion of women and strives to break down barriers to accessing their financing while providing them with transparent and easy-to-understand information. Microfinance for women entrepreneurs means a lot to us and several of our subsidiaries offer them tailored products and services. Thanks to our partners, we are proud to be able to offer them coaching and financial education programs providing them with key advice for the development of their business.
Advans is committed to protecting its customers and promoting responsible financial inclusion practices by complying with new Customer Protection Standards as part of the Customer Protection Journey. These standards guide financial service providers to promote best practices to protect vulnerable customers. Advans aims to obtain customer protection certification for its subsidiaries from 2024.
The climate crisis is hitting Advans’ countries of operation hard, and the links between climate and financial inclusion are growing ever closer. Advans has therefore decided to implement an ambitious financing strategy, that integrates climate change adaptation into its business model. From raising team awareness to adapting products and services to strengthening customer resilience, nothing is left to chance.
The Board of Directors integrates sustainability risks into decision-making throughout the investment process. The Company’s investment assessment includes environmental and social (ESG) due diligence, customized based on the risk profile of the investee. The results of the ESG due diligence are presented to the Board, whose investment decision includes consideration of ESG factors. Where ESG risks cannot be satisfactorily mitigated, the investment will not proceed.
Advans is committed to ensuring that Environmental and Social Performance is an integral part of its governance and policies. In pursuit of its social and environmental objectives, the Company prioritizes the effective management of potential environmental and social risks associated with its investments so as not to significantly harm any area of environmental or social concern. To this end, the company has established and maintains an environmental and social policy including microfinance solutions for women and financing projects aimed at climate change adaptation. The policy also features an exclusion list that clearly describes activities that cannot be financed directly or indirectly by the Company. The Company closely monitors its social and environmental impact and provides regular reports to its stakeholders.